Technical hotline, a service at your service

A breakdown or technical issue should never slow down your business. That’s why our after-sales hotline offers fast, free assistance to help you find the best solution.

Rapid diagnosis

When you call, our after-sales experts take charge of your request to:

  • Identify your problem and carry out a first diagnosis.
  • Fast troubleshooting by phone or video call, whenever possible.
  • Guide you to the most efficient solution to minimize disruption to your operations.
  • Set up a technician visit when your issue cannot be resolved by phone.
04 72 47 66 60

Support designed around your needs

  • If the problem can be solved remotely, we launch a video call to guide you step by step through the repair. With live video, we can see exactly what’s happening, making our support more efficient and getting your equipment back up and running faster.
  • If an intervention is required, we organize a technician visit or workshop service to guarantee quick and reliable care for your equipment.

A free and responsive service, designed to give you the best support! Need help? Call our after-sales hotline today!